Amara Rewards

Your loyalty, beautifully rewarded.

Every eligible purchase earns points you can claim through our team on WhatsApp.

Amara Rewards

1 point

for every AED 1 spent

Each point carries a reference value of AED 1 toward approved rewards.

On eligible, completed purchases.

HOW IT WORKS

From first order to first reward

  1. Browse and shop

    Choose from eligible products across the store.

  2. Complete your order

    Place your order as usual, including cash on delivery.

  3. Earn points

    Confirmed, delivered purchases earn Amara Rewards points.

  4. Message our team

    Contact us on WhatsApp with your order details.

  5. Check and claim

    We verify your balance and explain available rewards.

EARNING EXAMPLES

See what your purchase earns

You earn 1 point for every AED 1 of eligible purchases.

  • AED 499 eligible purchase

    499 points

  • AED 799 eligible purchase

    799 points

  • AED 1,299 eligible purchase

    1,299 points

Earning points

1 point for every AED 1 of eligible merchandise, rounded down to whole points per order.

Point value

Each point carries a reference value of AED 1 toward approved rewards. Points are not a cash balance.

Your confirmed balance

Our team confirms your final balance from completed, delivered orders, minus anything already redeemed.

Points shown are estimates. Your final balance is confirmed by our team after your order is delivered.

CHECK YOUR POINTS

Ask our team for your balance

Share the details you used to order. Our team will look up your eligible purchases and confirm your available points on WhatsApp.

Use the same details you entered at checkout.

Your details are only sent when you choose to open WhatsApp. We use them to find your orders and may ask for extra verification before sharing your balance.

HOW TO CLAIM

Claiming is personal, not automatic

  1. Contact the rewards team

    Message us on WhatsApp.

  2. Share your purchase details

    Your name and the email or phone you ordered with.

  3. We review your orders

    Our team checks your eligible Shopify orders.

  4. We confirm your points

    Previously redeemed points are deducted.

  5. Choose a reward

    We explain the rewards available to you.

  6. Approved and processed

    Your redemption is processed manually by our team.

Contacting us on WhatsApp does not redeem or deduct points by itself. Every claim is reviewed and approved by our team.

PROGRAM RULES

Rewards policies

The rules that apply to every Amara Rewards claim.

Earning eligibility

Points are earned from eligible purchases. Awardable totals are based on approved merchandise value and the published earning policy. Shipping is not included. Points shown on product pages and in the cart are estimates, not a verified balance.

Order confirmation

Only completed, delivered purchases count. Cancelled, undelivered and refused orders do not earn points.

Returns and refunds

Returned or refunded items do not earn points for the returned amount. Points already awarded for those items may be adjusted by our team.

Claiming points

Claims are handled by the Amara’s Room team on WhatsApp. We confirm your eligible balance and explain the available rewards and any requirements before a claim is approved.

Previous redemptions

Points that have already been redeemed cannot be claimed again. Previously approved claims are deducted from your remaining balance.

Identity verification

Your name and the email or phone number you used are used to find your orders. They do not prove ownership on their own, and we may ask for additional verification before sharing or redeeming a balance.

Program limitations

There is no automatic discount at checkout and no automatically generated store credit. Points are not a cash balance and cannot be withdrawn. Only reward options approved by Amara’s Room apply.

FAQ

Questions about Amara Rewards

Everything you need to know about earning and claiming points.

What is Amara Rewards?

Amara Rewards is our loyalty program. Eligible purchases earn points, and our team on WhatsApp helps you check your balance and claim rewards.

How do I earn points?

Shop as usual. Once your order is completed and delivered, its eligible merchandise value counts toward your points.

How many points do I earn per AED spent?

The current earning rate is shown at the top of this page and in the earning examples, and every product page shows the points that item earns.

When are points confirmed?

Points are confirmed after your order is delivered and not returned. Our team confirms the final figure when you contact us.

How can I check my balance?

Use the points check form on this page or message us on WhatsApp with your name and the email or phone number you ordered with.

Can I redeem points at checkout?

No. Points are not applied at checkout. Redemptions are reviewed and processed by our team on WhatsApp.

Can I claim rewards through WhatsApp?

Yes. Our team verifies your eligible orders, confirms your balance and explains the rewards available to you. Messaging us does not redeem or deduct points by itself.

Do cancelled or refunded orders earn points?

No. Cancelled, refused, undelivered, returned and refunded purchases do not earn points.

How are previous claims handled?

We keep a record of approved claims and deduct them from your balance, so the same points cannot be claimed twice.

What rewards can I claim?

Available rewards depend on your confirmed balance and the options approved by Amara’s Room at the time. Our team will walk you through them on WhatsApp.

Questions about your rewards?

Our team is on WhatsApp to check your points and walk you through the rewards available to you.